Frequently Asked Questions
Everything you need to know about shopping at Mammotion US.
What is the standard shipping time for orders within the US?
We offer standard shipping across the United States, which typically takes 3-7 business days. Expedited shipping options are available at checkout for faster delivery.
What is your return policy for apparel?
We accept returns on all unworn, unwashed items with original tags attached within 30 days of purchase. Please use our online portal to initiate your return and receive a prepaid shipping label.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Mammotion US accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
Are your materials sustainably sourced?
We are committed to ethical fashion. A significant portion of our collection is made from organic cotton and recycled fabrics, as detailed in the product descriptions.